{"id":320,"date":"2026-04-04T00:20:17","date_gmt":"2026-04-03T16:20:17","guid":{"rendered":"https:\/\/rasaringan.com\/?page_id=320"},"modified":"2026-08-01T22:36:26","modified_gmt":"2026-08-01T14:36:26","slug":"%e9%80%80%e6%ac%be%e6%94%bf%e7%ad%96","status":"publish","type":"page","link":"https:\/\/rasaringan.com\/ms\/%e9%80%80%e6%ac%be%e6%94%bf%e7%ad%96\/","title":{"rendered":"Dasar Pemulangan &amp; Bayaran Balik"},"content":{"rendered":"<section class=\"section\" id=\"section_456477894\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1887497007\">\n\n\n\t<div id=\"col-803525370\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h1 style=\"text-align: center;\"><span style=\"font-size: 200%;\">Dasar Pemulangan &amp; Bayaran Balik<\/span><\/h1>\n<p data-start=\"270\" data-end=\"319\">Terima kasih kerana membeli-belah di RasaRingan.<br data-start=\"289\" data-end=\"292\" \/>Jika anda tidak berpuas hati sepenuhnya dengan pembelian anda, kami akan sedaya upaya membantu anda.<\/p>\n<hr data-start=\"321\" data-end=\"324\" \/>\n<h3 data-section-id=\"nk2m8b\" data-start=\"326\" data-end=\"338\">1. Dasar Penukaran Barang<\/h3>\n<p data-start=\"340\" data-end=\"370\">Anda boleh memohon pemulangan atau penukaran dalam tempoh 7 hari selepas menerima produk (dikira berdasarkan tarikh penerimaan).<\/p>\n<p data-start=\"372\" data-end=\"379\">Syarat penukaran adalah seperti berikut:<\/p>\n<ul data-start=\"381\" data-end=\"435\">\n<li data-section-id=\"10nj8zl\" data-start=\"381\" data-end=\"403\">Produk mestilah<strong data-start=\"388\" data-end=\"399\">belum digunakan atau dipakai<\/strong>sepenuhnya.<\/li>\n<li data-section-id=\"x3mpgq\" data-start=\"404\" data-end=\"419\">Produk hendaklah dikembalikan bersama pembungkusan asal yang lengkap.<\/li>\n<li data-section-id=\"1rlg5vz\" data-start=\"420\" data-end=\"435\">Semua aksesori dan label mestilah lengkap.<\/li>\n<\/ul>\n<hr data-start=\"487\" data-end=\"490\" \/>\n<h3 data-section-id=\"1nx69ui\" data-start=\"492\" data-end=\"507\">2. Keadaan Yang Tidak Layak Untuk Penukaran<\/h3>\n<p data-start=\"509\" data-end=\"520\">Penukaran tidak akan diterima dalam keadaan berikut:<\/p>\n<ul data-start=\"522\" data-end=\"590\">\n<li data-section-id=\"56tudt\" data-start=\"522\" data-end=\"539\">Produk telah digunakan, dipakai atau dibuka.<\/li>\n<li data-section-id=\"uefskv\" data-start=\"540\" data-end=\"552\">Produk mengalami kerosakan akibat penggunaan atau kecuaian.<\/li>\n<li data-section-id=\"tk43g4\" data-start=\"553\" data-end=\"573\">Produk termasuk dalam kategori barangan kebersihan peribadi.<\/li>\n<\/ul>\n<hr data-start=\"592\" data-end=\"595\" \/>\n<h3 data-section-id=\"1ql3n5p\" data-start=\"597\" data-end=\"611\">3. Pengendalian Masalah Kualiti<\/h3>\n<p data-start=\"613\" data-end=\"621\">Sekiranya berlaku perkara berikut:<\/p>\n<ul data-start=\"623\" data-end=\"649\">\n<li data-section-id=\"mbcz4v\" data-start=\"623\" data-end=\"631\">Produk rosak<\/li>\n<li data-section-id=\"lqiwra\" data-start=\"632\" data-end=\"640\">Produk mengalami kerosakan fungsi<\/li>\n<li data-section-id=\"13488nb\" data-start=\"641\" data-end=\"649\">Produk yang diterima tidak sepadan dengan pesanan<\/li>\n<\/ul>\n<p data-start=\"651\" data-end=\"677\">\ud83d\udc49Sila hubungi kami selepas menerima produk <strong data-start=\"662\" data-end=\"675\">dalam tempoh 48 jam.<\/strong><\/p>\n<p data-start=\"679\" data-end=\"683\">Kami akan:<\/p>\n<ul data-start=\"685\" data-end=\"709\">\n<li data-section-id=\"8vzlwq\" data-start=\"685\" data-end=\"695\">Menyediakan perkhidmatan penukaran barang<\/li>\n<li data-section-id=\"1g43h41\" data-start=\"696\" data-end=\"709\">Atau menanggung kos penghantaran pemulangan yang berkaitan<\/li>\n<\/ul>\n<hr data-start=\"711\" data-end=\"714\" \/>\n<h3 data-section-id=\"58bb48\" data-start=\"716\" data-end=\"730\">4. Kos Penghantaran Pemulangan<\/h3>\n<p data-start=\"732\" data-end=\"742\">Jika permohonan penukaran diluluskan:<\/p>\n<ul data-start=\"744\" data-end=\"786\">\n<li data-section-id=\"d42hqp\" data-start=\"744\" data-end=\"762\">Semenanjung Malaysia: RM10 setiap penghantaran<\/li>\n<li data-section-id=\"1bxlb3o\" data-start=\"763\" data-end=\"786\">Malaysia Timur (Sabah &amp; Sarawak): RM15 setiap penghantaran<\/li>\n<\/ul>\n<p data-start=\"788\" data-end=\"796\">\ud83d\udccc Peraturan kos penghantaran:<\/p>\n<ul data-start=\"798\" data-end=\"840\">\n<li data-section-id=\"1535e44\" data-start=\"798\" data-end=\"817\">Masalah kualiti \u2192 Kos penghantaran ditanggung oleh kami.<\/li>\n<li data-section-id=\"43b7hy\" data-start=\"818\" data-end=\"840\">Masalah saiz atau sebab peribadi \u2192 Kos penghantaran ditanggung oleh pelanggan.<\/li>\n<\/ul>\n<hr data-start=\"842\" data-end=\"845\" \/>\n<h3 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"8gof90\" data-start=\"267\" data-end=\"276\">5. Polisi Bayaran Balik<\/h3>\n<p data-start=\"278\" data-end=\"303\">Permohonan bayaran balik hendaklah mematuhi polisi selepas jualan kami dan tertakluk kepada semakan serta kelulusan.<\/p>\n<p data-start=\"305\" data-end=\"320\">Bayaran balik boleh dipohon jika memenuhi salah satu syarat berikut:<\/p>\n<ul data-start=\"322\" data-end=\"395\">\n<li data-section-id=\"1beety3\" data-start=\"322\" data-end=\"360\">Produk dipulangkan dalam tempoh 7 hari selepas diterima, belum digunakan, belum dipakai dan memenuhi syarat pemulangan.<\/li>\n<li data-section-id=\"94ef6s\" data-start=\"361\" data-end=\"395\">Produk mengalami masalah kualiti yang bukan disebabkan oleh faktor manusia, dan kami tidak dapat menyediakan pembaikan, penukaran atau penghantaran semula.<\/li>\n<\/ul>\n<p data-start=\"397\" data-end=\"420\">Selepas permohonan bayaran balik diluluskan, bayaran akan dipulangkan melalui kaedah pembayaran asal.<\/p>\n<hr data-start=\"946\" data-end=\"949\" \/>\n<h3 data-section-id=\"1bb59my\" data-start=\"951\" data-end=\"963\">6. Tempoh Pemprosesan<\/h3>\n<ul data-start=\"965\" data-end=\"1004\">\n<li data-section-id=\"1htvnto\" data-start=\"965\" data-end=\"986\">Semakan permohonan penukaran \/ bayaran balik: 1\u20133 hari bekerja<\/li>\n<li data-section-id=\"1in42d0\" data-start=\"987\" data-end=\"1004\">Tempoh pemprosesan: 7\u201310 hari bekerja<\/li>\n<\/ul>\n<p data-start=\"1006\" data-end=\"1022\">(Tempoh sebenar bergantung pada stok dan keadaan penghantaran.)<\/p>\n<hr data-start=\"1024\" data-end=\"1027\" \/>\n<h3 data-section-id=\"11k1ady\" data-start=\"1029\" data-end=\"1041\">7. Cara Permohonan<\/h3>\n<p data-start=\"1043\" data-end=\"1055\">Sila hubungi kami melalui saluran berikut:<\/p>\n<p data-start=\"1057\" data-end=\"1104\">\ud83d\udce7E-mel:<a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1060\" data-end=\"1082\">support@rasaringan.com<\/a><br data-start=\"1082\" data-end=\"1085\" \/>\ud83d\udcf1 WhatsApp:\u70b9\u51fb\u5c4f\u5e55\u53f3\u4e0b\u89d2WhatsApp\u56fe\u6807\u4e0e\u6211\u4eec\u8054\u7cfb<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_456477894 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-320","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rasaringan.com\/ms\/wp-json\/wp\/v2\/pages\/320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rasaringan.com\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rasaringan.com\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rasaringan.com\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rasaringan.com\/ms\/wp-json\/wp\/v2\/comments?post=320"}],"version-history":[{"count":6,"href":"https:\/\/rasaringan.com\/ms\/wp-json\/wp\/v2\/pages\/320\/revisions"}],"predecessor-version":[{"id":1318,"href":"https:\/\/rasaringan.com\/ms\/wp-json\/wp\/v2\/pages\/320\/revisions\/1318"}],"wp:attachment":[{"href":"https:\/\/rasaringan.com\/ms\/wp-json\/wp\/v2\/media?parent=320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}